We decided to do some extensive renovations to our house and because it was built around the time that may contain asbestos materials, we decided to do some testing. After going through countless companies to qualify their credentials for the project, Decon Environmental was selected out of all the companies that were on the short list. Aside from the qualifications that must be met such as Insurance specific to abatement, licensed/certified workers, and the standard procedures specific to the type of abatement of a project, we based our decision on additional factors. The experience and expertise that Angela brought to the table was very valuable. Her understanding and compassion for home owners faced with this material when trying to upgrade their homes was very welcoming. She was able to provide a wealth of information to educated us to protect ourselves. She was the only consultant that actually got down to the ground in her work attire to try to take out a piece of under laying tile from the floor vent that was underneath a layer of ceramic tile to confirm our suspicion of another area that may contain asbestos. This showed her dedication and willingness to help us quickly in determining the scope of the project. Dealing with Angela as a point person made the process more streamlined and seamless.
We were extremely happy with our decision after seeing how the team on site worked. Looking at Juan and his crew work together showed the experience that they had in dealing with these materials. What impressed me was the sheer process in setting up the containment. Juan simply rambled off instructions to his crew and without any questions, they got to work. It was almost as if it was rehearsed. That made our decision even more comforting that we chose the right company. If I were to use a word to describe their work, it would be “surgical”.
All that being said, we hired a 3rd party consultant to perform an inspection of the setup, pre-lockdown inspection and aggressive air sampling at the end of the project. Throughout each stage, the consultant was highly impressed with the results of what he saw. This was the final piece of the puzzle and confirmed our decision of choosing the right company overall.
The experience in dealing with Decon has been very positive. Their work is professional and precise, but their ability to bring it down a notch to personalize the experience is what sets them apart from the rest of the field.
Just a note to thank you and your team for doing a perfect job in repairing my kitchen ceiling. Javier and Abraham were efficient, thorough, tidy, personable, pleasant, and mannerly. Tanya and I also appreciated your oversight the two times you came to my home. Javier re-caulked an area behind my kitchen sink that sorely needed it.
Abraham removed troublesome tape from my kitchen floor that I’ve had difficulty removing over the years. The men were cheerful doing these extras, and I wanted you to know how pleased I am with all of their work.
Decon Environmental is the go to place for all restoration and emergency needs. The staff is reliable, knowledgeable and works hard to ensure everything is done to the clients satisfaction and industry standards. They go above and beyond to make the worst times in your life bearable.
Our first meeting with Decon Environmental was when our basement was flooded last year. A very trying and stressful time in our lives. Decon was contracted to do the mould remediation. How fortunate for us! We were immediately impressed by their rapid response in dealing with the situation and their high level of efficiency and professionalism. But that was not all they had to offer. What really made the difference, was the compassion and understanding of the men doing the work. They explained everything that needed to be done every step of the way. This is very important when dealing with people who have been through a traumatic experience and do not know what to expect. Less then a year later, we had an oil leak in our basement. Another very stressful experience. But a lot of that stress was eliminated when we saw the friendly faces of the same crew we had come to know, for the mould remediation. We had confidence that the job would get done. We would not hesitate to recommend Decon Environmental. Their high level of efficiency and compassionate manner makes them second to none!
Catherine and Rose
After having the worst possible experience with the first “mold removal” company, I was introduced to Naeem of Decon Environmental. Naeem was quick to respond and assessed the issues immediately, professionally and with great knowledge! Naeem immediately sent a team, supervised by Javier and worked diligently for 3 days removing all my mould issues neatly and professionally. Decon is the first and only company you need to hire If you want the job done right! I thank Naeem and Javier for making such a stressful situation end up stress free!
I am in property management and hired Decon three years ago for mould and asbestos removal in one of our properties. Their team was on time, had everything ready and were very quick and professional with containments and removal as well as clean-up. I would recommend this company with my eyes closed. Their staff was very professional, kind and detailed. The owner was very polite as well as the workers, and pricing is reasonable as well.
I have been using Decon for three years since then for various remediation, mould/asbestos removal as well as for renovations and roof repairs for our places. These guys cover almost everything to do with remediation and renovations very professionally. Highly recommend and they handle bigger projects as well. The company has very high standards and meets them, speaking from experience of having worked with them for over three years now I highly recommend Decon if you are looking for a professional fix.